Enter and view - Care home - St Joseph Rest Home

Report - 12 May 2016

A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).

Recommendations

A variety of training sessions should be offered to staff such as deaf awareness training, visual impairment awareness training and training for working with people with learning disabilities.
The home should consider changing the fire alarms so that there is a flashing light when the alarm sounds. Although there are no deaf service users at present it would be beneficial if a user with a family member who is deaf came to visit, and it could aid them in the future should new residents have a hearing impairment.
The home should also ensure that staff are made fully aware of the materials and information that is available within the home as there seems to be confusion regarding this.
Service users should be made aware of the different formats in which information can be provided for them.
Consideration should be given to make identification of staff easier for residents and visitors.
The home should review its policies with regards to the Accessible Information Standards to ensure support for people with access requirements is available...