Enter and view - GPs - Wanstead - Southdene Surgery - 1st visit
Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.
Recommendations
- To make the website more accessible, patients should be able to:
- Change the colour of the background; some people cannot read text if there is insufficient contrast between text and background.
- Access website information via screen readers and translation software (such as Browesaloud®4 ) especially for people with visual impairments.
Provider Response:
The discussion about changing the colour of the website background and access website via screen readers started with Surgery's website developer.
2. A Communications Handbook5 with basic images of common BSL and Makaton symbols should be available in the reception enabling staff to communicate more effectively with patients who have communication impairments.
Provider Response:
A communication book is being develop by the Practice. Date to be completed 31st December 2017.
Downloads
Southdene Surgery report
