Enter and view - GPs - Loxford and Cranbrook - Cranbrook Surgery - 2nd visit

Report - 22 August 2018

Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

Comments from Review

  • The practice manager informed the representatives that changes have been made to the website.
  • There is now a communications book which is very detailed and has photos in it.
  • Alternative arrangements have been made including the availability of chaperones and information in different formats.
  • This is now available in a large print format.
  • There is a portable hearing loop in the reception area. Staff have been trained on how to use the hearing loop.

Downloads

Cranbrook Surgery
Download (PDF 168 KB)

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