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Healthwatch organisations from Redbridge, Havering, Barking and Dagenham were asked by the Outer North East London Joint Health Scrutiny Committee to gather the views of patients using chemotherapy services. -
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Commissioned by Healthwatch England to gather feedback, we worked as part of a footprint with other local Healthwatch across North-East London. As a group we focused on the following themes:
Preventation
Personalisation
Primary Care services -
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Following feedback from members of the public regarding access to GP practices in Redbridge, we decided to build a picture of how services were running, in light of the pandemic.
Some people told us they were unable to see their GP in person... -
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Havering & Redbridge identified that too many people were being admitted to hospital for entirely preventable causes, resulting in an over reliance on institutional (bed based) services as the default option rather than considering individual needs. -
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The 2019-2020 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2018-2019 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The Annual Report and financial statements for the year ending 31st March 2018 detail the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2017-2018 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2016-2017 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2014-2015 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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On Wednesday 27 April, Healthwatch Redbridge (HWR) was made aware that the Brookside Adolescent Unit was to close. NELFT NHS Foundation Trust informed us that the decision to close was taken in the wake of concerns raised by the CQC. -
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Healthwatch Redbridge 2020-2021 Annual Report: find out how we have been responding to your concerns throughout the year.
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Over the last year patients have been telling us that they have been finding it hard to access dentists. We heard concerns through our signposting service and via responses to our Covid-19 questionnaire and feedback shared from local community groups -
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Over the last year local people have been telling us they have been finding it difficult to access dentists in Redbridge. We began hearing concerns through our signposting service and via responses to our Covid-19 questionnaire and feedback... -
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Over the last year local people have told us how difficult it has been for some of them to access dentists in Redbridge. -
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Take a look at what was discussed in our January Board Meeting by downloading the document below.
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When reviewing enquiries as a whole, we identify key themes around service waiting lists, ability to book or register, levels of support, empathy and communication, and quality of outcome. -
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Healthwatch Redbridge 2021-2022 Annual Report: find out how we have been responding to your concerns throughout the year. -
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Our 2022- 23 Annual Report is now available for download. -
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Healthwatch Redbridge was asked to support north east London Integrated Care System (NHS NEL) to listen to and involve diverse communities in responding to their ‘Big Conversation’.