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Report -
Visits were conducted across 3 hospital departments (Audiology, Eye Clinic, and the Urgent Treatment Centre/Emergency Department), and one ward (Amber A). The aim was to identify how Queen’s Hospital were meeting the (AIS) standard -
Report -
Between June and August 2018, we revisited all GP practices to see what changes had been made since the initial visits in 2017. -
Report -
For many people with communication impairments going to see the doctor can sometimes have additional problems. Not hearing your name being called, having no access to a BSL Interpreter or relying on a family member to support you, can be frightening -
News -
Despite the publication of the Accessible Information Standard nearly three years ago, people continue to tell Healthwatch about their struggle to access NHS services.