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During the Coronavirus pandemic) care homes had to work incredibly hard to continue to provide a safe and supportive environment to their residents during unprecedented conditions.
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Commissioned by Healthwatch England to gather feedback, we worked as part of a footprint with other local Healthwatch across North-East London. As a group we focused on the following themes:
Preventation
Personalisation
Primary Care services -
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The 2019-2020 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2018-2019 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The Annual Report and financial statements for the year ending 31st March 2018 detail the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2017-2018 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2016-2017 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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The 2014-2015 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
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A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
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A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
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Below are a mix of Enter and View reports that were specific to a health establishment rather than a topic or service in general. -
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Jo's experience has changed the pathway for over 1000 people in the Borough. -
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Healthwatch Redbridge 2020-2021 Annual Report: find out how we have been responding to your concerns throughout the year.
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When reviewing enquiries as a whole, we identify key themes around service waiting lists, ability to book or register, levels of support, empathy and communication, and quality of outcome. -
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Healthwatch Redbridge 2021-2022 Annual Report: find out how we have been responding to your concerns throughout the year. -
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Healthwatch Redbridge led a collaborative project seeking insight into GP services provided to Care Home residents. This project was commissioned by North East London Clinical Commissioning Group (NEL CCG), now known as NEL NHS. -
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Our 2022- 23 Annual Report is now available for download. -
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Following phase one of the Care Homes Direct Enhanced Service (DES) Report, Healthwatch devised further questions designed to extract data from those Homes where the DES was deemed to be working well.