Pharmacies should ensure that their confidential room is visible; it is recommended that pharmacies have a sign that states whether or not they do registrations or pick-ups and if they have a confidential room.
- Pharmacies should display a confidentiality poster which should be explained thoroughly, including the context of safeguarding.
- Pharmacies should ensure that they have all the stock needed, and that is in within date.
- Pharmacies should ensure that they are giving out the correct sizes.
- Pharmacies must ensure that they are giving out the proper starter packs and pick-ups.
- Pharmacies should offer a choice of condoms and offer them in a bag which can be ordered through the C-card officer.
- Pharmacies must do a condom teach with every registration, as a mandatory requirement for registering for a c-card.
Staff should use this time to discuss other issues, e.g. what to do if a condom breaks (EHC and testing) and the use of lubricant.
Emergency contraception must be discussed with men as well as women.
Staff should always use the correct registration form for c-cards.
Re-training for all pharmacy staff on the C-card scheme emphasising approaching young people, condom demonstration and consultation, important message check list, Fraser guidelines, Chlamydia screening and treatment, emergency hormonal contraception, giving non judgemental help and signposting.