Find health and social care services in Redbridge

Use this page to help you understand what services are available in our area and how to access them. From mental health support to adult social care, our goal is to make it easier for you to get the care you need, when you need it.

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Looking for services in Redbridge?

We know that finding the services you need to look after your health care can be confusing.

The National Health Service (NHS) have created a simple way for you to find your nearest services. Simply select the service you are looking for, put in your postcode and view the results. 

Visit the NHS website

Redbridge Health and Wellbeing Directory

From disabilities and health conditions to housing and care homes, visit the Redbridge Health and Wellbeing directory for detailed information on support and services available for adults in Redbridge.

Find out more

Your Route to Urgent Care

Hospital emergency departments can get really busy. You can often be seen faster and more easily by other urgent care services in your local community, like your GP or a local pharmacist. 

If you have a more serious illness, you should visit your GP practice website or NHS 111 online for advice. If you cannot access the internet, call 111 or your GP practice directly.

A 999 call should only be used for life-threatening emergencies or serious injuries.

If you need help now, and you're not sure what to do

Go to 111.nhs.uk or call 111

NHS 111 Online

Age UK Advice Line

Tel: 0800 022 34 11

It's a free, confidential and independent phone service for older people and those who support them, open 365 days a year. The Age UK team will give you reliable information and help you access the advice you need

Find out more

NHS out-of-hours services

The NHS pledges to provide services at a time that's convenient for you.

They have produced guidance on how best to access services out of hours that can be found in full online.

For more information about enhanced access services if you are struggling to get a GP appointment, you can contact us. 

Contact us

Mental Health Services

Speak to your GP if you need help with your mental health. They can advise you on where to get the right support and refer you to local services if you need to.

You can refer yourself directly to an NHS talking therapies service without a referral from a GP.

If you need urgent help for your mental health

If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, you can now contact your local crisis service calling: 

111 Option 2 for Mental Health, or Mental Health Direct on 0800 995 1000.

Mental health crisis cafes - walk in help

Crisis cafes are local places you can go that offer immediate help if you are in distress or crisis. They are safe, supportive places for anyone aged 18+ who feels they are struggling or not coping. Just walk-in. They are open evenings and weekends.

Find a crisis cafe in North East London

Charity Helplines

If you’d like to talk to someone in confidence about how you’re feeling, various charities provide free advice and support, including:

  • Childline: Call 0800 1111 (available 7:30am – 3:30am, seven days a week)
  • Hopeline UK (Papyrus): Call 0800 068 41 41, text 07860 039967 or email pat@papyrus-uk.org (available 9am to midnight, seven days a week)
  • Samaritans: Call 116 123 or email jo@samaritans.org (available 24/7)
  • Shout: Text SHOUT to 85258 (available 24/7)
  • Student Space: Call 0808 189 5260 or text STUDENT to 85258 (available 24/7)
  • The Mix: Call 0808 808 4994 (available 3pm to midnight, seven days a week) or text THEMIX to 85258 (available 24/7)
  • YoungMinds: Text YM to 85258 (available 24/7)

Mental health – Services for children

Child and Adolescent Mental Health Services (CAMHS)

These services can provide children and young people with assessment and treatment for a range of emotional, behavioural and mental health difficulties.

You can access these services directly without needing to see your doctor, or you may wish to speak to your doctor first, who can then put you in touch with the right service for you.

Kooth

Kooth is an online service that gives children and young people between 11-19 years immediate access to a community of other children and a team of experienced, accredited counsellors. 

It can provide mental health and wellbeing support to children and young people at the earliest opportunity before a problem escalates.

Visit Kooth

 

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

Blood testing

NELFT provide blood tests for people who are registered with a GP in Barking and Dagenham, Havering or Redbridge. 

NELFT BHR Blood Test Service (Phlebotomy)

A photo of 3 women sat an information desk smiling for the camera

Community services in Redbridge

There are lots of community organisations, groups and services in Redbridge that you can support you with your health and care needs. Visit the Healthwatch Redbridge Community Network directory for a more complete list of local organisations:

Healthwatch Redbridge Community Network

Community Action Redbridge Social Prescribing

Social Prescribing Advisors will help you make sense of all the things going on in your life, help you think about the steps you need or want to take to improve your health and wellbeing and be as independent as possible.

Social prescribing works particularly well for people who:

  • Have one or more long-term health conditions
  • Need support with low-level mental health issues
  • Are lonely or isolated
  • Are a carer
  • Have complex social needs which affect their wellbeing.

‍Get support from a social prescribing advisor

One Place East

One Place East is a User Led Organisation here to enable disabled people and those with health conditions in Redbridge and across East London to have improved lives with choices.

One Place East have a range of services and events including:

Good Neighbour Scheme (RVC)   |  Hate Crime and Referral Centre | One Place Befriending |  One Place East For Change |  One Place Sight Support Group | One Place Voice | One to One Advocacy | The Proper Blokes Club | RUN-UP | Tech Assistance Project

Visit the One Place East website

Support for Carers in Redbridge

Visit Redbridge Carers Support Service for more information about getting help with care

Getting help with care | Redbridge Carers Support Service

Find an NHS dentist near you 

You can contact any NHS dentist and ask for an appointment if you have symptoms or need a routine check-up. Some dental practices offer both NHS and private appointments. Ask for an NHS appointment.

You may be asked to join a waiting list before you can get a dental appointment. At your first visit, you may be asked to fill out a form to register with the dental practice, but this does not mean you'll always be able to get NHS dental care at the same dental practice in the future.

Find an NHS dentist

If you cannot get an NHS dental appointment

You may find it difficult to find a local dentist that's offering NHS appointments.

If you’re unable to find an NHS dentist, you can contact your local integrated care board (ICB). Your local ICB manages dental services in your area and may be able to tell you where you can get a local dental appointment.

How can I access an emergency dentist?

Dentists are open for urgent and routine treatments. If you're registered with a dentist, you can contact the surgery by phone or in person. If you do not have a dentist, find one by calling NHS 111

Emergency dentistry

Contact us

If you would like more information on local support services, please get in touch.

Call: 020 8553 1236 between the hours of 09:00 – 17:00 Monday to Friday.

Post: Healthwatch Redbridge
1st Floor, 103 Cranbrook Road,
Ilford, Essex, IG1 4PU

Email: info@healthwatchredbridge.co.uk

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