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Here are some of the videos that have been made by either Healthwatch Redbridge or Healthwatch England. These videos will help you understand a little bit more about the work we carry out to help improve health and social care services within Redbridge. These videos range from "What is Enter and View" to "Redbridge residents User Stories".

You can find more videos about the work we do, by visiting our Youtube channel by clicking here.


 

Mrs H's experience has changed the pathway for over 1000 people in the Borough. Listen to what she has to say about her past experiences of using the health services

 


 

On 24th May 2016, Local Healthwatch’s across North, East and Central London held a conference to share the findings from a project aimed at raising awareness of the barriers faced by people who have communication difficulties.

 


13 Local Healthwatch's working together to improve local health and social care.The Health Education North, Central and East London team have trained a number of profoundly deaf/hard of hearing people to become Authorised Representatives for Enter and View Visits. The videos show how you can make a complaint. British Sign Language, Subtitles and Audio available.

Everyone should be able to access the health and social care services they need. However, everyone has different needs when accessing these services.

Redbridge Residents user stories

These are some short stories from residents of Redbridge that have had difficulties in accessing healthcare services and what they think could be done to improve the services for all.

 

Fiona's story on the problems of accessing health services


 

Stephanie explains the problems she has accessing health services.
 


 

 

Neil's story about accessing health services

 


 

Peter's Story about accessing health services


With stories like Fiona's, Stephanie's, Neil's and Peter's, along with the views and opinions of all the residents of Redbridge, we aim to help improve the accesibility of these services for all.

If you have a story you'd like to tell, please don't hesitate to get in touch, you can find contact details in the "Contact us" page