Enter and view - GPs - Loxford and Cranbrook - Aldersbrook Medical Centre - 1st visit

Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

Recommendations

  1. To make the website more accessible, patients should be able to:
  • Change the colour of the background; some people cannot read text if there is insufficient contrast between text and background.
  • Navigate the whole website without a mouse; some people who are blind/partially sighted with mobility impairments rely on the keyboard.
  • Use the sitemap button, as this will make it easier for people with communication impairments to find information on the website.
  • Access website information via screen readers and translation software (such as Browesaloud®5 ) especially for people with visual impairments.

2. A Communications Handbook6 with basic images of common BSL and Makaton symbols should be available in the reception enabling staff to communicate more effectively with patients who have communication impairments.

Downloads

Aldersbrook Medical Centre

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