Enter and view - GPs - Loxford and Cranbrook - The Drive Surgery- 2nd visit

Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

Comments from Review

  • Representatives were informed that the practice manager has updated the website. She contacted the website providers about the changes highlighted in the report.
  • The deputy practice manager showed the representatives the website. When asked about Browsealoud, she was unsure whether this is available.
  • After the visit, the practice manager provided this information: Practice website provider has been contacted after the Healthwatch refeedback regarding Browse aloud integration which they said initially is currently available on the website. Now support team has updated us that Browsealoud is compatible with our website, Browsealoud is a third-party service not provided by themselves so the practice will need to contact Browsealoud about subscribing. Once subscribed to Browsealoud then website provider just need to enable it from their end for surgery and the surgery needs to subscribe to the Browsealoud service. Practice has contacted Browsealoud providers and practice is in process to subscribe to Browsealoud services.

Downloads

The Drive Surgery report

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