1. Accessing an interpreter when using the NHS

    Advice and Information -

    It is your right to have a trained interpreter to support you at each GP or hospital appointment. It is the responsibility of your healthcare provider (GP or hospital) to book an interpreter for you.

  2. More conditions can now be treated at pharmacies with Pharmacy First

    Advice and Information -

    Patients in England can now get treatment for seven common conditions at their high street pharmacy without needing to see a GP.

  3. Care Homes Direct Enhanced Service (DES) Survey – Phase 2

    Report -

    Following phase one of the Care Homes Direct Enhanced Service (DES) Report, Healthwatch devised further questions designed to extract data from those Homes where the DES was deemed to be working well.