1. Enter and view - GPs - Wanstead - Wanstead Place Surgery - 1st visit

    Report -

    Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

  2. Enter and view - GPs - Wanstead - Wanstead Place Surgery - 2nd visit

    Report -

    Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

  3. Enter and view - Complaints - Redbridge GP's Complaints procedures

    Report -

    The report from the 2015 Enter and View completed by Healthwatch Redbridge in regards to the complaints procedures at GPs.

  4. Enter and view - General - Abbey Care Complex - The Loxford Practice

    Report -

    Below are a mix of Enter and View reports that were specific to a health establishment rather than a topic or service in general.

  5. User Friendly? Communication support at GP Practices in Redbridge 1st visit

    Report -

    For many people with communication impairments going to see the doctor can sometimes have additional problems. Not hearing your name being called, having no access to a BSL Interpreter or relying on a family member to support you, can be frightening

  6. User Friendly? Communication Support at GP Practices in Redbridge 2nd visit

    Report -

    For many people with communication impairments going to see the doctor can sometimes have additional problems. Not hearing your name being called, having no access to a BSL Interpreter or relying on a family member to support you, can be frightening

  7. Enter and View Representatives

    Advice and Information -

    Enter & View visits are conducted by a small team of trained volunteers/staff, who are prepared as ‘Authorised Representatives’ to conduct visits to health and social care premises.

  8. GP appointments available over the Christmas holidays

    News -

    Knowing the right place for medical help over the Christmas holidays can help you get the treatment you need faster.

  9. CQC: State Of Care in England

    News -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year.

  10. The homeless and their rights to healthcare

    Advice and Information -

    ‘Despite the fact that it’s not NHS policy, many GP practices were asking for proof of address’: new film reinforces people’s right to register with a GP.

  11. Refugee and Migrant Forum of East London (RAMFEL)

    Report -

    RAMFEL works with a range of vulnerable migrants that have different entitlements to healthcare along with varying needs. The rules are complicated to understand and can be very confusing.

  12. GMC patient feedback consultation

    Report -

    Earlier in the year, the General Medical Council (GMC) ran a consultation on changes to their revalidation requirements for patient feedback.

  13. BHR CCGs continuing healthcare placements policy – have you had your say?

    News -

    In two weeks (on 30 September 2019), Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups’ online survey on our proposed written continuing healthcare (CHC) placements policy closes.

  14. NHS commissioners in Barking and Dagenham, Havering and Redbridge exit financial special measures

    News -

    GPs in Barking and Dagenham, Havering and Redbridge have praised the strength of the partnership between local health and social care organisations after financial directions imposed on the boroughs’ NHS commissioners had been lifted.

  15. Social prescribing helps to change lives in Redbridge

    Advice and Information -

    People in Redbridge are being supported to lead healthier lives, thanks to closer connections between the NHS, local council and charitable and voluntary sector.

  16. Care Quality Commission publishes report on the NHS Safety Culture

    News -

    The Secretary of State for Health and Social Care asked the Care Quality Commission (CQC) to work with NHS Improvement to look at issues in NHS trusts that contribute to Never Events taking place.

  17. “Cancer doesn’t care who you are, but we do”, says the NHS

    News -

    The NHS wants to encourage more people to give feedback if they experience cancer care and treatment, particularly people from black and minority ethnic communities who are currently under-represented in responses to surveys.

  18. Help Shape the New Long Term Plan for the NHS

    News -

    As you may be aware the NHS is developing its Long Term Plan (LTP). During September NHS England is inviting input to shape the LTP.

  19. #ItStartsWithYou

    News -

    Meet the Redbridge patients helping to heal the NHS

  20. People in Redbridge urged to plan ahead for Ramadan

    Advice and Information -

    GPs in Barking and Dagenham, Havering and Redbridge (BHR) are urging people to plan for Ramadan - to stay healthy and fast safely.

  21. Certain treatments no longer funded by the local NHS

    News -

    Yesterday the governing bodies of Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups (BHR CCGs) agreed to no longer fund certain treatments, medicines and procedures as we look to make further savings for the local NHS.

  22. TARGET Antibiotic Toolkit

    News -

    What is TARGET?
    TARGET stands for: Treat Antibiotics Responsibly, Guidance, Education, Tools. The toolkit helps influence prescribers’ and patients’ personal attitudes, social norms and perceived barriers to optimal antibiotic prescribing.

  23. Healthwatch England publishes annual report to Parliament

    News -

    Over 300,000 people share experiences of hospitals, GPs and care homes with Healthwatch in 2016/17

  24. Emergency Department Focus Group

    News -

    Healthwatch Redbridge is currently working in partnership with the Redbridge Health Scrutiny Committee to review Urgent and Emergency health care services being provided in Redbridge.

  25. Review of eye care services in Barking and Dagenham, Havering and Redbridge (BHR)

    News -

    BHR Clinical Commissioning Groups (CCGs) are reviewing eye care services provided within Barking and Dagenham, Havering and Redbridge and want to hear the views of local people in all three boroughs.

  26. Spending NHS money wisely 2

    News -

    Barking and Dagenham, Havering and Redbridge (BHR) CCGs has today (20 September 2017) launched ‘Spending NHS money wisely 2’, a consultation to look at how they can reduce spending in certain areas.

  27. £1,000 Grants offered for local people's views

    News -

    Healthwatch Redbridge has launched an exciting new project called Community Cash Fund, which will be paid to individuals, small groups and organisations that help gather people’s views on health and social care services in Redbridge.

  28. Healthwatch Redbridge Work plan for April 2018

    Report -

    Healthwatch Redbridge work plan has been developed by analysing current signposting information, reviewing issues from local outreach information, taking into consideration the work programmes of relevant stakeholders.

  29. Changes to NHS services and treatment

    News -

    Healthwatch Redbridge in May held an event to discuss the proposals made by Barking and Dagenham, Havering and Redbridge clinical commissioning groups.

  30. Chlamydia Treatment Now Available at Local Redbridge Pharmacies for 15-24 year olds

    Advice and Information -

    Chlamydia is the most commonly diagnosed sexually transmitted infection (STI) in the UK, affecting both men and women, in particular among young people aged between 15 - 24 years old.

  31. Healthwatch Redbridge’s response to Spending NHS money wisely consultation in Barking, Havering & Redbridge

    Response -

    Healthwatch Redbridge’s response to Spending NHS money wisely consultation in Barking, Havering & Redbridge.

  32. Have you used the GP online services to book online appointments?

    News -

    Healthy London Partnership Transforming Primary Care programme is looking for patients in Redbridge who are using GP online services to book online appointments, order repeat medication or to view part of their GP record

  33. PoHwer and Making a NHS complaint

    Advice and Information -

    PoHwer is a charity that promotes information, advocacy and advice services across England. It is an independent, free service reaching individuals struggling with particular challenges in life.

  34. Hundreds respond to help Healthwatch set priorities

    News -

    More than 365 residents responded to the Healthwatch ten-week survey asking for help to set work plan priorities for improving local health and social care services in the next twelve months.

  35. Consultation on the draft Health and Wellbeing Strategy

    News -

    Redbridge’s Public Health and Wellbeing Board are developing a new strategy to help ensure that residents of Redbridge are able to lead a healthy and fulfilling life.

  36. Better health and care: developing a plan for north east London

    Advice and Information -

    What is the Better health and care plan ?
    The Better health and care plan sets out how local health and care services will change and be maintained over the next five years.

  37. Highlight Cancer - free training for hairdressers, barbers & others in North & East London

    Advice and Information -

    Attached below flyer and details below about an initiative to train front line non-medical people in talking about cancer.

  38. Need to see a doctor in the evening or at the weekend?

    Advice and Information -

    Appointments are available with a GP or Nurse practitioner from a number of local practices at one of the centres that have been specially set up by Redbridge GPs.

  39. Highlighting Heroes

    Blog -

    Who are your local heroes?
    We would like to hear from you.

  40. Online booking and prescriptions at your GP surgery

    Advice and Information -

    People registered with a GP surgeries can now book appointments and request repeat prescriptions at a time convenient to them, thanks to GP online services.

  41. NHS England and Public Health England have today launched their national campaign #staywellthiswinter

    News -

    The main message is to Stay Well This Winter and to encourage people most at risk from cold weather, including those with long-term health conditions and the over 65s, to prepare for the lower temperatures.

  42. Have you used the Community Treatment Team (CTT) or the Intensive Rehabilitation Services (IRS) in Redbridge during the past year?

    News -

    Healthwatch Redbridge is currently working with the CTT and IRS teams and would like to hear your experiences of using these services over the last year. You can make your voice heard by going to the links below and filling out a short survey for us!

  43. Mathukia’s Surgery to move temporary for refurbishment

    News -

    Mathukia’s Surgery, at 281 Ilford Lane IG1 2SF is moving a short distance for approximately six months from tomorrow (15 April, 2016) while its premises are refurbished.

  44. Mystery Shopping

    News -

    Become a Mystery Shopper for Healthwatch Redbridge and share your experiences of using local health and social care services

  45. Spearpoint Surgery closing

    Advice and Information -

    On behalf of Redbridge CCG I wanted to let you know that we held the first information drop-in event for patients of Spearpoint Surgery on Friday 8 January.

  46. Healthwatch Redbridge are looking for people to join our Enter and View team

    Advice and Information -

    The Enter and View programme is an important part of the way a Healthwatch works. Healthwatch representatives can visit and report on premises where health and social care services are being used such as hospitals, GP Practices and care homes.

  47. Improving Dignity in Health and Care

    News -

    We are reopening our Dignity survey to keep finding out what Dignity and Respect means to YOU.
    Join the Healthwatch Redbridge campaign and help us to identify and improve health and care for local people.

  48. Annual Report - 2020-2021

    Report -

    Healthwatch Redbridge 2020-2021 Annual Report: find out how we have been responding to your concerns throughout the year.

  49. CQC: Increased stability in social care and real collaboration across health and care key to mitigating risk of “tsunami of unmet need”

    News -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year – the first of these reports to cover a full year of the pandemic.

  50. Ipsos MORI - patient survey on GP practices

    Advice and Information -

    See how your GP practice is doing or compare practices