1. Improving Dignity in Health and Care

    News -

    We are reopening our Dignity survey to keep finding out what Dignity and Respect means to YOU.
    Join the Healthwatch Redbridge campaign and help us to identify and improve health and care for local people.

  2. Enter and View Report - Intermediate Care In-Patient Services

    News -

    Enter and View Report - Intermediate Care In-Patient Services In April, Healthwatch Redbridge carried out two visits in response to concerns raised by local people about in-patient rehabilitation services.

  3. Enter and View Report - Intermediate Care In-Patient Services

    News -

    In April, Healthwatch Redbridge carried out two visits in response to concerns raised by local people about in-patient rehabilitation services. Wards at both Wanstead Hospital and King George Hospital were visited.

  4. Whipps Cross welcomes the Secretary of State for Health, RT Hon Jeremy Hunt

    News -

    Secretary of State for Health Jeremy Hunt MP visited Whipps Cross Hospital (Thursday 23rd July ) to meet and talk to hospital staff and patients as part of regular hospital visits he undertakes.

  5. CQC tells Barts Health NHS Trust that improvements are needed in the diagnostic imaging departments at two hospitals

    Report -

    The Care Quality Commission (CQC) has published two reports on the diagnostic imaging services provided by Barts Health NHS Trust at The Royal London Hospital and Whipps Cross University Hospital.

  6. Annual Report - 2020-2021

    Report -

    Healthwatch Redbridge 2020-2021 Annual Report: find out how we have been responding to your concerns throughout the year.

  7. New chair in common appointed at BHRUT

    News -

    Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) and Barts Health group are delighted to announce the appointment of the Right Honourable Jacqui Smith as our new chair in common.

  8. Services affected by heavy rainfall at Whipps Cross

    News -

    The heavy rainfall on 25 July flooded the basement at Whipps Cross Hospital, causing damage to the electrical system and a loss of power.

  9. One Place East produce a report on the impact the pandemic has had on adults with learning disabilities

    News -

    Adults with a learning disability, their parents/carers have contacted One Place East during the first lockdown in 2020 to express their frustration and anger
    about their treatment during the crisis.

  10. Are you or your loved one waiting for hospital care? Share you views

    Blog -

    The NHS is working hard to get people the care they need. But we know you might not be getting enough support to manage your health while you wait. That’s why we want to hear your experience so we can help the NHS improve support for people like you

  11. CQC survey: ‘Very good’ overall experience of urgent and emergency care with improvements needed in other areas

    News -

    Findings from a survey of more than 48,000 people who received urgent and emergency care in 2020 show an increase in the number who said their overall experience was ‘very good’. However, the results also reveal concerns among some about other issues

  12. BHRUT: Closer collaboration

    News -

    Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) and Barts Health group have produced a closer collaboration document that sets out how, by working together, they will deliver better, quicker and more effective access to service

  13. Press release: People living in the poorest areas waiting longer for hospital treatment

    News -

    The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment .

  14. Improvements needed at Queen's Hospital maternity services following CQC inspection

    Report -

    The Care Quality Commission (CQC) has told Barking, Havering and Redbridge University Hospitals NHS Trust that it must make improvements to the maternity services at Queens Hospital in Romford, Essex.

  15. "Whipps Won’t Wait"

    News -

    Today I was at Whipps Cross Hospital to launch 'Whipps Won’t Wait,' a cross-party, cross-borough campaign to get a desperately needed new hospital for north-east London.

  16. Healthwatch Rebridge nominated for a HW England Network Award

    News -

    We're proud to be shortlisted in the national Healthwatch Network Awards 2021...

  17. CQC: Increased stability in social care and real collaboration across health and care key to mitigating risk of “tsunami of unmet need”

    News -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year – the first of these reports to cover a full year of the pandemic.

  18. Healthwatch Redbridge and Partners win National Award! - (Press release)

    News -

    Healthwatch Network Awards 2021: Winners announced

  19. Job vacancy - Head of Health and Wellbeing - RCVS

    News -

    RedbridgeCVS looking for an inspiring and innovative leader to join the team as Head of Health and Wellbeing (Maternity Cover).

  20. Evaluation of NHS fast-track surgical hubs

    News -

    During the COVID-19 pandemic the NHS in London adapted to make sure that patient services were maintained. For surgery, a number of fast-track surgical hubs were created to boost the amount of planned surgery that could be carried out across London

  21. The Accessible Information Standard – what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.

  22. Your Care, Your Way - Campaign information in alternative formats

    News -

    Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.

  23. CQC inspects urgent and emergency care services in North East London

    News -

    Throughout November and December the Care Quality Commission (CQC) undertook inspections of a number of urgent and emergency care services in the Barking, Havering and Redbridge area of the North East London Health & Care Partnership...

  24. 2nd anniversary of the first UK COVID-19 lockdown - shared statement

    News -

    National Voices, along with Healthwatch England and 68 other healthcare organisations reflect on this anniversary in a shared statement.

  25. How Healthwatch England uses the data you share with us...

    Blog -

    How the data you share with your local Healthwatch is processed and used

  26. Living with Covid

    News -

    The Prime Minister’s announcement on 21 Feb 2022 set out how we will live safely with COVID-19. With the Government’s plan for removing the remaining legal restrictions, the focus is to protect the most vulnerable to COVID-19 and maintain resilience.

  27. Barking Community Hospital Urgent Care Centre closer over the weekend

    News -

    Due to essential works the Urgent Treatment Centre at Barking Community Hospital will be closed from 6pm on Saturday 2 April until 2pm on Sunday 3 April.

  28. St George’s Health and Wellbeing Hub update

    News -

    In a 12 week engagement period running from 22 November 2021 to 13 February 2022 local people from Havering, Redbridge and Barking and Dagenham were invited to share their views on proposals for a new integrated Health and Wellbeing Hub in Havering.

  29. BHRUT - waiting list update

    News -

    Our clinical, operational, and administrative teams have been working hard to provide care as quickly as possible to people whose treatment has been delayed by Covid-19.

  30. Board meeting minutes - 16th December 2021

    Report -

    Take a look at what was discussed in our January Board Meeting by downloading the document below.

  31. Board meeting minutes - 27 January 2022

    Report -

    Take a look at what was discussed in our January Board Meeting by downloading the document below.

  32. Steps that can help people waiting for NHS treatment

    Advice and Information -

    The latest figures from the NHS show that the number of people waiting for NHS treatment has increased by 180,000. Read our response.

  33. Press Release: Redbridge Charity launches its first Community Health and Social Care Fair

    News -

    Redbridge Charity launches its first Community Health and Social Care Fair

  34. Information and Signposting - 2021-2022

    Report -

    When reviewing enquiries as a whole, we identify key themes around service waiting lists, ability to book or register, levels of support, empathy and communication, and quality of outcome.

  35. Annual Report - 2021-2022

    Report -

    Healthwatch Redbridge 2021-2022 Annual Report: find out how we have been responding to your concerns throughout the year.

  36. Integrated Care Systems - How the NHS is changing

    Advice and Information -

    How does the NHS in England work? and how it's changing...

  37. London Ambulance Service survey

    News -

    Help Us Improve Emergency Care in London: Take Our Survey

  38. Tell us about your experience of using Maternity services in Redbridge

    News -

    If you have recently used Maternity services in Redbridge or surrounding North East London boroughs, tell us about your experiences to help improve services in the future.

  39. London Ambulance Service

    Report -

    The London Ambulance Service invited Healthwatch across London to support the provision of input into its new organisational strategy for 2023-28

  40. Maternity Choice

    Report -

    Maternity Choices Survey 2022-23. This project was additionally commissioned by North East London Local Maternity and Neonatal Service following the development of the Maternity Equity and Equality Action plan 2022.

  41. Improving ENT services in north east London

    News -

    How was your recent NHS ears, nose and throat (ENT) visit?

  42. Wait well stay well website

    Advice and Information -

    Those waiting for hospital treatment can visit the Wait well, stay well website for support and advice on management of physical and mental wellbeing.

  43. The Big Conversation – BSL Users consultation

    Report -

    Healthwatch Redbridge was asked to support north east London Integrated Care System (NHS NEL) to listen to and involve diverse communities in responding to their ‘Big Conversation’.

  44. Health Inequalities Survey

    News -

    Healthwatch Redbridge have launched a new survey on Health Inequalities. Health inequalities are unfair and avoidable differences in health across the population, and between different groups within society. These include how long people are likely to live, the health conditions they may experience and the care that is available to them.

  45. Accessing an interpreter when using the NHS

    Advice and Information -

    It is your right to have a trained interpreter to support you at each GP or hospital appointment. It is the responsibility of your healthcare provider (GP or hospital) to book an interpreter for you.

  46. Supporting the improvement of quality care at King George and Queen's hospital

    Report -

    Barking, Havering, and Redbridge University NHS Trust (BHRUT) are keen to improve the quality of care and patient experience across the hospital trust which covers Queen’s Hospital in Romford and King George Hospital in Goodmayes.