1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  3. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  4. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  5. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  6. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  7. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  8. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  9. Accessible Information Standards (AIS) Review - Queen's Hospital - Report

    Report -

    Visits were conducted across 3 hospital departments (Audiology, Eye Clinic, and the Urgent Treatment Centre/Emergency Department), and one ward (Amber A). The aim was to identify how Queen’s Hospital were meeting the (AIS) standard

  10. BHRUT Chemotherapy and Cancer Services - Report

    Report -

    Healthwatch organisations from Redbridge, Havering, Barking and Dagenham were asked by the Outer North East London Joint Health Scrutiny Committee to gather the views of patients using chemotherapy services.

  11. NHS Long Term Plan - Report

    Report -

    Commissioned by Healthwatch England to gather feedback, we worked as part of a footprint with other local Healthwatch across North-East London. As a group we focused on the following themes:
    Preventation
    Personalisation
    Primary Care services

  12. Access to Healthcare for Asylum Seekers, Refugees and Vulnerable Migrants: - Report

    Report -

    Healthwatch Redbridge commissioned the Refugee and Migrant Forum Essex & London (RAMFEL) to look into issues around access to healthcare for vulnerable migrants.

  13. Healthy living and young people - Report

    Report -

    One of Healthwatch's priorities for 2018-2019 is services for children and young people. This area is also one of the six overarching ambitions for the health and wellbeing strategy 2017-2021.

  14. Annual Report - 2018-2019

    Report -

    The 2018-2019 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  15. Board meeting minutes - January 2019

    Report -

    Take a look at what was discussed in our January Board Meeting by downloading the document below.

  16. Outreach volunteering

    Report -

    Healthwatch needs people who can talk with users and take note of what is happening in places where problems have been reported, or where examples of interesting or good practice can be made known and publicised.

  17. Enter and view - GP - Redbridge GPS revisited

    Report -

    Between June and August 2018, we revisited all GP practices to see what changes had been made since the initial visits in 2017.

  18. Enter and view - Blood services - Whipps Cross University Hospital Phlebotomy Department 2019

    Report -

    Healthwatch Redbridge (HWR) conducted an Enter & View visit to Whipps Cross Phlebotomy Department in response to the proposal to review Phlebotomy Services to be carried out by Barking and Dagenham, Havering and Redbridge Clinical Commissioning Group

  19. Enter and view - Blood services - Wanstead Hospital Phlebotomy Department

    Report -

    Healthwatch Redbridge (HWR) conducted an Enter & View visit to Wanstead Phlebotomy Department in response to the proposal to review Phlebotomy Services to be carried out by Barking and Dagenham, Havering and Redbridge Clinical Commissioning Group

  20. User Friendly? Communication Support at GP Practices in Redbridge 2nd visit

    Report -

    For many people with communication impairments going to see the doctor can sometimes have additional problems. Not hearing your name being called, having no access to a BSL Interpreter or relying on a family member to support you, can be frightening

  21. National HIV Testing Week (NHTW) in Redbridge

    Advice and Information -

    Positive East & RedbridgeCVS in partnership, join hands with Public Health England in its national drive to raise awareness of HIV and tackle late diagnosis!

  22. Blood testing clinics at Queen's and King George Hospitals closed 4-10th Nov due to strike

    News -

    The blood testing departments at Queen's and King George Hospitals will be closed next week to protect patients' safety while some biomedical scientists go out on strike in a row over new shift patterns.

  23. The homeless and their rights to healthcare

    Advice and Information -

    ‘Despite the fact that it’s not NHS policy, many GP practices were asking for proof of address’: new film reinforces people’s right to register with a GP.

  24. Refugee and Migrant Forum of East London (RAMFEL)

    Report -

    RAMFEL works with a range of vulnerable migrants that have different entitlements to healthcare along with varying needs. The rules are complicated to understand and can be very confusing.

  25. GMC patient feedback consultation

    Report -

    Earlier in the year, the General Medical Council (GMC) ran a consultation on changes to their revalidation requirements for patient feedback.

  26. Whipps Cross Hospital - updates on redevelopment programme

    Advice and Information -

    Whipps Cross Hospital is hosting a public meeting to present updates on its redevelopment programme, to answer questions and to hear the views of local people.

  27. NHS commissioners in Barking and Dagenham, Havering and Redbridge exit financial special measures

    News -

    GPs in Barking and Dagenham, Havering and Redbridge have praised the strength of the partnership between local health and social care organisations after financial directions imposed on the boroughs’ NHS commissioners had been lifted.

  28. Joint Statement re. King George Hospital

    News -

    "For the past three months we have been examining what Queen’s Hospital in Romford and King George Hospital in Ilford will look like in the future as part of developing a new clinical strategy."

  29. Commissioning standard for Urgent Dental Care services in England

    News -

    The Office of the Chief Dental Officer England and NHS England and NHS Improvement has produced a commissioning standard for Urgent Dental Care services in England.

  30. Continuing Healthcare Placements, policy consultation

    News -

    Barking and Dagenham, Havering and Redbridge (BHR) CCGs has today (8 July 2019) launched an online survey to seek feedback on our proposed written continuing healthcare (CHC) placements policy.

  31. Care Quality Commission calls for improvements to oral health in care homes

    News -

    The review draws on one hundred inspections of care homes on which CQC inspectors were accompanied by inspectors from dental regulation.

  32. Public consultation on proposed move of Moorfields Eye Hospital’s (City Road) Services

    News -

    A public consultation is running on a proposal to move Moorfields Eye Hospital’s services to a new centre bringing together excellent eye care, ground-breaking research and world-leading education in ophthalmology.

  33. Chemotherapy services at Local Trust: concerns raised

    News -

    Healthwatch organisations from Redbridge, Havering and Barking & Dagenham will provide a report to the Outer North East London Joint Health Scrutiny Committee in response to a request to gather the views of patients using BHRUT chemotherapy services

  34. King George's Urgent Care Centre’s rating jumps from Inadequate to Good

    News -

    King George’s Emergency Urgent Care Centre (EUCC) in Ilford has been rated Good by the Care Quality Commission. Previously it had been Inadequate.

  35. Social prescribing helps to change lives in Redbridge

    Advice and Information -

    People in Redbridge are being supported to lead healthier lives, thanks to closer connections between the NHS, local council and charitable and voluntary sector.

  36. Health and wellbeing of young people a major challenge says Healthwatch Redbridge

    News -

    Councillors, senior healthcare and social care professionals gathered at a round table event on 28 February to hear our findings from our 'Healthy Living' project with young people in Redbridge

  37. Learning disability and autism training - consultation

    News -

    Have your say on proposals to introduce mandatory learning disability and autism training for health and care staff

  38. Barts Health NHS Trust taken out of special measures

    News -

    "The Care Quality Commission praised staff and services for being caring, effective and well-led following a major inspection of The Royal London, Newham and Whipps Cross hospitals last autumn.

  39. Healthwatch Redbridge Making it Easier to Access NHS Services

    News -

    Despite the publication of the Accessible Information Standard nearly three years ago, people continue to tell Healthwatch about their struggle to access NHS services.

  40. New position statement on King George A&E Department

    News -

    For some years there have been discussions ongoing around the future of the Emergency Department at King George Hospital.

  41. Whipps Cross Hospital seeking locals to help shape redevelopment

    News -

    Whipps Cross Hospital has launched a new group to find out what residents want from a redeveloped site.

  42. NHS Digital responds to Healthwatch call to monitor emergency readmission rates

    News -

    New plans to investigate rising emergency readmissons to hospitals announced in response to concerns raised by patients.

  43. Mental health nurses and paramedics team up

    News -

    Thousands of Londoners experiencing a mental health crisis will be now be sent a specialist nurse and a paramedic, as part of a new scheme.

  44. Women's Health Project

    Report -

    The government published a Women’s Health Strategy in 2022. One of the strategies commitments is to examine the effectiveness of a national campaign to encourage more women to take up cervical screening tests. Some national women’s health charities have found that uptake can be lower in minority ethnic women, or there can be specific barriers for women with disabilities.

  45. There's still time to get your winter vaccinations

    Advice and Information -

    Flu and Covid-19 can be life-threatening and spread more easily in winter when we are crowded together inside.

  46. Help with paying for your prescriptions

    Advice and Information -

    The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.

  47. Accessing an interpreter when using the NHS

    Advice and Information -

    It is your right to have a trained interpreter to support you at each GP or hospital appointment. It is the responsibility of your healthcare provider (GP or hospital) to book an interpreter for you.

  48. More conditions can now be treated at pharmacies with Pharmacy First

    Advice and Information -

    Patients in England can now get treatment for seven common conditions at their high street pharmacy without needing to see a GP.

  49. Eating well with Diabetes

    Advice and Information -

    Join Diabetes UK for an online event for people living with and affected by type 2 diabetes, plus healthcare professionals.

  50. Waiting for your test results? Save time and check online

    News -

    From this week patients who are signed up to Patients Know Best can check their blood test results as part of an exciting new feature.