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The Accessible Information Standard (AIS) is a mandatory and statutory requirement that applies to all providers of NHS and publicly-funded adult social care services and came into force on 31 July 2016 .
It is underpinned by the Equalities Act -
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Havering & Redbridge identified that too many people were being admitted to hospital for entirely preventable causes, resulting in an over reliance on institutional (bed based) services as the default option rather than considering individual needs. -
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The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
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Take a look at what was discussed in our April Board Meeting by downloading the document below.
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Take a look at what was discussed in our May Board Meeting by downloading the document below.
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Take a look at what was discussed in our July Board Meeting by downloading the document below.
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Take a look at what was discussed in our September Board Meeting by downloading the document below.
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13 Local Healthwatch (LHW) and the British Deaf Association (BDA) in North, Central and East London worked together on a project to improve access for disabled patients across NHS trusts. -
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This report captures findings and recommendations from visits to the
emergency and outpatient departments. -
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The visits were planned to evaluate access for those with communication impairments to Emergency Departments (EDs) across North, Central and East London. -
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The visits were planned to evaluate access for those with communication impairments to Emergency Departments (EDs) across North, Central and East London. -
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Many people with communication impairments have limited access to information and receive sub-optimal treatment due to the lack of staff awareness of their specific needs. -
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The first year of the project involved engaging with only the deaf community. We conducted 3 E&V visits to London Emergency Departments:
Queen’s Hospital Romford, University College London, Newham Hospital -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services). -
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Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard. -
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Healthwatch Redbridge (HWR) conducted an E&V visit to Whipps Cross phlebotomy department in response to concerns raised by local residents about the temporary closure of the Phlebotomy service at Wanstead Hospital on 11 July 2016. -
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13 Local Healthwatch and the British Deaf Association (BDA) across North, Central and East London have been working together for the last year to improve access for disabled patients across NHS trusts. -
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On Wednesday 27 April, Healthwatch Redbridge (HWR) was made aware that the Brookside Adolescent Unit was to close. NELFT NHS Foundation Trust informed us that the decision to close was taken in the wake of concerns raised by the CQC.