1. Report -

    13 Local Healthwatch (LHW) and the British Deaf Association (BDA) in North, Central and East London worked together on a project to improve access for disabled patients across NHS trusts.
  2. Report -

    13 Local Healthwatch and the British Deaf Association (BDA) across North, Central and East London have been working together for the last year to improve access for disabled patients across NHS trusts.
  3. Report -

    This report captures findings and recommendations from visits to the
    emergency and outpatient departments.
  4. Report -

    The visits were planned to evaluate access for those with communication impairments to Emergency Departments (EDs) across North, Central and East London.
  5. Report -

    The visits were planned to evaluate access for those with communication impairments to Emergency Departments (EDs) across North, Central and East London.
  6. Report -

    Many people with communication impairments have limited access to information and receive sub-optimal treatment due to the lack of staff awareness of their specific needs.
  7. Report -

    The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.
  8. Report -

    Take a look at what was discussed in our April Board Meeting by downloading the document below.

  9. Report -

    On Wednesday 27 April, Healthwatch Redbridge (HWR) was made aware that the Brookside Adolescent Unit was to close. NELFT NHS Foundation Trust informed us that the decision to close was taken in the wake of concerns raised by the CQC.
  10. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  11. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  12. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  13. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  14. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  15. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  16. Report -

    The first year of the project involved engaging with only the deaf community. We conducted 3 E&V visits to London Emergency Departments:
    Queen’s Hospital Romford, University College London, Newham Hospital
  17. Report -

    Take a look at what was discussed in our May Board Meeting by downloading the document below.
  18. Report -

    The Accessible Information Standard (AIS) is a mandatory and statutory requirement that applies to all providers of NHS and publicly-funded adult social care services and came into force on 31 July 2016 .
    It is underpinned by the Equalities Act
  19. Report -

    Take a look at what was discussed in our July Board Meeting by downloading the document below.
  20. Report -

    ​​​​​​​Healthwatch Redbridge (HWR) conducted an E&V visit to Whipps Cross phlebotomy department in response to concerns raised by local residents about the temporary closure of the Phlebotomy service at Wanstead Hospital on 11 July 2016.
  21. Report -

    Take a look at what was discussed in our September Board Meeting by downloading the document below.


  22. Report -

    Havering & Redbridge identified that too many people were being admitted to hospital for entirely preventable causes, resulting in an over reliance on institutional (bed based) services as the default option rather than considering individual needs.