1. Annual Report - 2019-2020

    Report -

    The 2019-2020 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  2. Annual Report - 2018-2019

    Report -

    The 2018-2019 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  3. Annual Report and financial statements: year ending 31 March 2018

    Report -

    The Annual Report and financial statements for the year ending 31st March 2018 detail the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  4. Annual Report 2017-2018

    Report -

    The 2017-2018 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  5. Annual Report - 2016-2017

    Report -

    The 2016-2017 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  6. Annual Report - 2015-2016

    Report -

    The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  7. Annual Report - 2014-2015

    Report -

    The 2014-2015 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  8. Outreach volunteering

    Report -

    Healthwatch needs people who can talk with users and take note of what is happening in places where problems have been reported, or where examples of interesting or good practice can be made known and publicised.

  9. Our complaints process

    Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch Redbridge and the way in which it conducts its business.

  10. Enter and view - Complaints - Redbridge GP's Complaints procedures

    Report -

    The report from the 2015 Enter and View completed by Healthwatch Redbridge in regards to the complaints procedures at GPs.

  11. CQC: State Of Care in England

    News -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year.

  12. Twin crisis of access and affordability calls for a radical rethink of NHS dentistry

    News -

    New data indicates the dental crisis shows no signs of slowing, with four in five people (80%) struggling to access timely care during the last COVID-19 lockdown.

  13. CQC rates BHRUT as Requires Improvement

    News -

    Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) has been rated Requires Improvement overall by the Care Quality Commission.

  14. Chemotherapy services at Local Trust: concerns raised

    News -

    Healthwatch organisations from Redbridge, Havering and Barking & Dagenham will provide a report to the Outer North East London Joint Health Scrutiny Committee in response to a request to gather the views of patients using BHRUT chemotherapy services

  15. King George's Urgent Care Centre’s rating jumps from Inadequate to Good

    News -

    King George’s Emergency Urgent Care Centre (EUCC) in Ilford has been rated Good by the Care Quality Commission. Previously it had been Inadequate.

  16. Barts Health NHS Trust taken out of special measures

    News -

    "The Care Quality Commission praised staff and services for being caring, effective and well-led following a major inspection of The Royal London, Newham and Whipps Cross hospitals last autumn.

  17. Care Quality Commission publishes report on the NHS Safety Culture

    News -

    The Secretary of State for Health and Social Care asked the Care Quality Commission (CQC) to work with NHS Improvement to look at issues in NHS trusts that contribute to Never Events taking place.

  18. Help Shape the New Long Term Plan for the NHS

    News -

    As you may be aware the NHS is developing its Long Term Plan (LTP). During September NHS England is inviting input to shape the LTP.

  19. #ItStartsWithYou

    News -

    Meet the Redbridge patients helping to heal the NHS

  20. Jo's Story- A Patient's Pathway

    Report -

    Jo's experience has changed the pathway for over 1000 people in the Borough.

  21. Have your say on how Community Urgent Care Services can be improved

    News -

    Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups have today (29 May 2018) launched a consultation to look at how we can improve the way community urgent care services are accessed locally.

  22. Healthwatch Redbridge raises concerns over patient safety after Meadow Court Nursing Home closure

    News -

    In November last year, Redbridge Clinical Commissioning Group (RCCG) approved the withdrawal of funding for 48 beds at Meadow Court Nursing Home.

  23. £1,000 Grants offered for local people's views

    News -

    Healthwatch Redbridge has launched an exciting new project called Community Cash Fund, which will be paid to individuals, small groups and organisations that help gather people’s views on health and social care services in Redbridge.

  24. Mystery Shopping

    News -

    Become a Mystery Shopper for Healthwatch Redbridge and share your experiences of using local health and social care services

  25. Enter and View Report - Intermediate Care In-Patient Services

    News -

    Enter and View Report - Intermediate Care In-Patient Services In April, Healthwatch Redbridge carried out two visits in response to concerns raised by local people about in-patient rehabilitation services.

  26. CQC tells Barts Health NHS Trust that improvements are needed in the diagnostic imaging departments at two hospitals

    Report -

    The Care Quality Commission (CQC) has published two reports on the diagnostic imaging services provided by Barts Health NHS Trust at The Royal London Hospital and Whipps Cross University Hospital.

  27. Annual Report - 2020-2021

    Report -

    Healthwatch Redbridge 2020-2021 Annual Report: find out how we have been responding to your concerns throughout the year.

  28. Improvements needed at Queen's Hospital maternity services following CQC inspection

    Report -

    The Care Quality Commission (CQC) has told Barking, Havering and Redbridge University Hospitals NHS Trust that it must make improvements to the maternity services at Queens Hospital in Romford, Essex.

  29. Job vacancy - Independent Mental Capacity Advocate - POhWER

    News -

    We are looking for an Independent Mental Capacity Advocate to join our London team.

  30. NHS dentistry: We have co-signed an open letter to the Chancellor of the Exchequer

    News -

    We have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  31. Healthwatch Rebridge nominated for a HW England Network Award

    News -

    We're proud to be shortlisted in the national Healthwatch Network Awards 2021...

  32. CQC: Increased stability in social care and real collaboration across health and care key to mitigating risk of “tsunami of unmet need”

    News -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year – the first of these reports to cover a full year of the pandemic.

  33. Healthwatch Redbridge and Partners win National Award! - (Press release)

    News -

    Healthwatch Network Awards 2021: Winners announced

  34. Reviewing patient experience of dental services in Redbridge

    Report -

    Over the last year local people have been telling us they have been finding it difficult to access dentists in Redbridge. We began hearing concerns through our signposting service and via responses to our Covid-19 questionnaire and feedback...

  35. Health watchdog calls for better NHS dental services in Redbridge - access and cost cause misery for patients - PRESS RELEASE

    News -

    During the last year, people have been contacting the local health and social care organisation Healthwatch Redbridge (HWR), telling them of the difficulties they have been having when trying to get an NHS dental appointment...

  36. Have your say about your health services

    News -

    If you have a disability or health condition and are finding it difficult to contact your Redbridge GP please join us and One Place East online (via Zoom) to share your experience, and have your say.

  37. Consultation on removing vaccination as a condition of deployment for health and social care staff

    News -

    Consultation to remove vaccination as a condition of deployment as Omicron replaces Delta as dominant COVID-19 variant.

  38. Are you a carer, and having problems with your local health services?

    News -

    If you are a carer and are finding it difficult to contact your Redbridge GP please join us and One Place East online (via Zoom) to share your experience, and have your say.

  39. Your Care, Your Way - Campaign information in alternative formats

    News -

    Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.

  40. CQC inspects urgent and emergency care services in North East London

    News -

    Throughout November and December the Care Quality Commission (CQC) undertook inspections of a number of urgent and emergency care services in the Barking, Havering and Redbridge area of the North East London Health & Care Partnership...

  41. 2nd anniversary of the first UK COVID-19 lockdown - shared statement

    News -

    National Voices, along with Healthwatch England and 68 other healthcare organisations reflect on this anniversary in a shared statement.

  42. Publication of Independent Review of maternity services at The Shrewsbury & Telford Hospital NHS Trust

    News -

    On Weds 30 March, the final report of the Independent Review of maternity services at The Shrewsbury and Telford Hospital NHS Trust was published. It examined the maternity care and treatment provided to 1,486 families over two decades at the Trust.

  43. Living with Covid

    News -

    The Prime Minister’s announcement on 21 Feb 2022 set out how we will live safely with COVID-19. With the Government’s plan for removing the remaining legal restrictions, the focus is to protect the most vulnerable to COVID-19 and maintain resilience.

  44. BHRUT - waiting list update

    News -

    Our clinical, operational, and administrative teams have been working hard to provide care as quickly as possible to people whose treatment has been delayed by Covid-19.

  45. Press Release: Redbridge Charity launches its first Community Health and Social Care Fair

    News -

    Redbridge Charity launches its first Community Health and Social Care Fair

  46. Information and Signposting - 2021-2022

    Report -

    When reviewing enquiries as a whole, we identify key themes around service waiting lists, ability to book or register, levels of support, empathy and communication, and quality of outcome.

  47. Annual Report - 2021-2022

    Report -

    Healthwatch Redbridge 2021-2022 Annual Report: find out how we have been responding to your concerns throughout the year.

  48. Help us to improve maternity services across north east London

    News -

    We are interested to hear from you about your experiences of maternity services at your local hospital.