1. Annual Report - 2019-2020

    Report -

    The 2019-2020 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  2. Annual Report - 2018-2019

    Report -

    The 2018-2019 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  3. Annual Report and financial statements: year ending 31 March 2018

    Report -

    The Annual Report and financial statements for the year ending 31st March 2018 detail the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  4. Annual Report 2017-2018

    Report -

    The 2017-2018 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  5. Annual Report - 2016-2017

    Report -

    The 2016-2017 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  6. Annual Report - 2015-2016

    Report -

    The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  7. Annual Report - 2014-2015

    Report -

    The 2014-2015 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.

  8. Outreach volunteering

    Report -

    Healthwatch needs people who can talk with users and take note of what is happening in places where problems have been reported, or where examples of interesting or good practice can be made known and publicised.

  9. Our complaints process

    Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch Redbridge and the way in which it conducts its business.

  10. Enter and view - Complaints - Redbridge GP's Complaints procedures

    Report -

    The report from the 2015 Enter and View completed by Healthwatch Redbridge in regards to the complaints procedures at GPs.

  11. Enter and View Representatives

    Advice and Information -

    Enter & View visits are conducted by a small team of trained volunteers/staff, who are prepared as ‘Authorised Representatives’ to conduct visits to health and social care premises.

  12. CQC: State Of Care in England

    News -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year.

  13. Twin crisis of access and affordability calls for a radical rethink of NHS dentistry

    News -

    New data indicates the dental crisis shows no signs of slowing, with four in five people (80%) struggling to access timely care during the last COVID-19 lockdown.

  14. CQC rates BHRUT as Requires Improvement

    News -

    Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) has been rated Requires Improvement overall by the Care Quality Commission.

  15. Chemotherapy services at Local Trust: concerns raised

    News -

    Healthwatch organisations from Redbridge, Havering and Barking & Dagenham will provide a report to the Outer North East London Joint Health Scrutiny Committee in response to a request to gather the views of patients using BHRUT chemotherapy services

  16. King George's Urgent Care Centre’s rating jumps from Inadequate to Good

    News -

    King George’s Emergency Urgent Care Centre (EUCC) in Ilford has been rated Good by the Care Quality Commission. Previously it had been Inadequate.

  17. Barts Health NHS Trust taken out of special measures

    News -

    "The Care Quality Commission praised staff and services for being caring, effective and well-led following a major inspection of The Royal London, Newham and Whipps Cross hospitals last autumn.

  18. Care Quality Commission publishes report on the NHS Safety Culture

    News -

    The Secretary of State for Health and Social Care asked the Care Quality Commission (CQC) to work with NHS Improvement to look at issues in NHS trusts that contribute to Never Events taking place.

  19. Help Shape the New Long Term Plan for the NHS

    News -

    As you may be aware the NHS is developing its Long Term Plan (LTP). During September NHS England is inviting input to shape the LTP.

  20. #ItStartsWithYou

    News -

    Meet the Redbridge patients helping to heal the NHS

  21. Jo's Story- A Patient's Pathway

    Report -

    Jo's experience has changed the pathway for over 1000 people in the Borough.

  22. Have your say on how Community Urgent Care Services can be improved

    News -

    Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups have today (29 May 2018) launched a consultation to look at how we can improve the way community urgent care services are accessed locally.

  23. Healthwatch Redbridge raises concerns over patient safety after Meadow Court Nursing Home closure

    News -

    In November last year, Redbridge Clinical Commissioning Group (RCCG) approved the withdrawal of funding for 48 beds at Meadow Court Nursing Home.

  24. £1,000 Grants offered for local people's views

    News -

    Healthwatch Redbridge has launched an exciting new project called Community Cash Fund, which will be paid to individuals, small groups and organisations that help gather people’s views on health and social care services in Redbridge.

  25. PoHwer and Making a NHS complaint

    Advice and Information -

    PoHwer is a charity that promotes information, advocacy and advice services across England. It is an independent, free service reaching individuals struggling with particular challenges in life.

  26. Better health and care: developing a plan for north east London

    Advice and Information -

    What is the Better health and care plan ?
    The Better health and care plan sets out how local health and care services will change and be maintained over the next five years.

  27. Healthwatch Redbridge response to the Whipps Cross University Hospital CQC Report

    Response -

    Today (15 December 2016), saw the release of the latest Care Quality Commission (CQC) report highlighting the quality of services provided at Whipps Cross University Hospital; as part of Barts Health NHS Trust.

  28. Mystery Shopping

    News -

    Become a Mystery Shopper for Healthwatch Redbridge and share your experiences of using local health and social care services

  29. Healthwatch Redbridge are looking for people to join our Enter and View team

    Advice and Information -

    The Enter and View programme is an important part of the way a Healthwatch works. Healthwatch representatives can visit and report on premises where health and social care services are being used such as hospitals, GP Practices and care homes.

  30. Enter and View Coordinator

    Advice and Information -

    Enter and View Project Coordinator: 35 hours per week
    Salary: £25-29,000
    Temporary 6 month contract

  31. Enter and View Report - Intermediate Care In-Patient Services

    News -

    Enter and View Report - Intermediate Care In-Patient Services In April, Healthwatch Redbridge carried out two visits in response to concerns raised by local people about in-patient rehabilitation services.

  32. CQC tells Barts Health NHS Trust that improvements are needed in the diagnostic imaging departments at two hospitals

    Report -

    The Care Quality Commission (CQC) has published two reports on the diagnostic imaging services provided by Barts Health NHS Trust at The Royal London Hospital and Whipps Cross University Hospital.

  33. Annual Report - 2020-2021

    Report -

    Healthwatch Redbridge 2020-2021 Annual Report: find out how we have been responding to your concerns throughout the year.

  34. Are you or your loved one waiting for hospital care? Share you views

    Blog -

    The NHS is working hard to get people the care they need. But we know you might not be getting enough support to manage your health while you wait. That’s why we want to hear your experience so we can help the NHS improve support for people like you

  35. Improvements needed at Queen's Hospital maternity services following CQC inspection

    Report -

    The Care Quality Commission (CQC) has told Barking, Havering and Redbridge University Hospitals NHS Trust that it must make improvements to the maternity services at Queens Hospital in Romford, Essex.

  36. Job vacancy - Independent Mental Capacity Advocate - POhWER

    News -

    We are looking for an Independent Mental Capacity Advocate to join our London team.

  37. NHS dentistry: We have co-signed an open letter to the Chancellor of the Exchequer

    News -

    We have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  38. Healthwatch Rebridge nominated for a HW England Network Award

    News -

    We're proud to be shortlisted in the national Healthwatch Network Awards 2021...

  39. CQC: Increased stability in social care and real collaboration across health and care key to mitigating risk of “tsunami of unmet need”

    News -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year – the first of these reports to cover a full year of the pandemic.

  40. Ipsos MORI - patient survey on GP practices

    Advice and Information -

    See how your GP practice is doing or compare practices

  41. Healthwatch Redbridge and Partners win National Award! - (Press release)

    News -

    Healthwatch Network Awards 2021: Winners announced

  42. Reviewing patient experience of dental services in Redbridge

    Report -

    Over the last year local people have been telling us they have been finding it difficult to access dentists in Redbridge. We began hearing concerns through our signposting service and via responses to our Covid-19 questionnaire and feedback...

  43. Health watchdog calls for better NHS dental services in Redbridge - access and cost cause misery for patients - PRESS RELEASE

    News -

    During the last year, people have been contacting the local health and social care organisation Healthwatch Redbridge (HWR), telling them of the difficulties they have been having when trying to get an NHS dental appointment...

  44. Have your say about your health services

    News -

    If you have a disability or health condition and are finding it difficult to contact your Redbridge GP please join us and One Place East online (via Zoom) to share your experience, and have your say.

  45. Consultation on removing vaccination as a condition of deployment for health and social care staff

    News -

    Consultation to remove vaccination as a condition of deployment as Omicron replaces Delta as dominant COVID-19 variant.

  46. Are you a carer, and having problems with your local health services?

    News -

    If you are a carer and are finding it difficult to contact your Redbridge GP please join us and One Place East online (via Zoom) to share your experience, and have your say.

  47. The Accessible Information Standard – what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.

  48. Your Care, Your Way - Campaign information in alternative formats

    News -

    Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.

  49. CQC inspects urgent and emergency care services in North East London

    News -

    Throughout November and December the Care Quality Commission (CQC) undertook inspections of a number of urgent and emergency care services in the Barking, Havering and Redbridge area of the North East London Health & Care Partnership...

  50. 2nd anniversary of the first UK COVID-19 lockdown - shared statement

    News -

    National Voices, along with Healthwatch England and 68 other healthcare organisations reflect on this anniversary in a shared statement.