1. Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
  2. Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.
  3. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  4. Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
  5. Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
  6. Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
  7. Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
  8. Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  9. Report -

    The Accessible Information Standard (AIS) is a mandatory and statutory requirement that applies to all providers of NHS and publicly-funded adult social care services and came into force on 31 July 2016 .
    It is underpinned by the Equalities Act
  10. Report -

    Visits were conducted across 3 hospital departments (Audiology, Eye Clinic, and the Urgent Treatment Centre/Emergency Department), and one ward (Amber A). The aim was to identify how Queen’s Hospital were meeting the (AIS) standard
  11. Report -

    Healthwatch organisations from Redbridge, Havering, Barking and Dagenham were asked by the Outer North East London Joint Health Scrutiny Committee to gather the views of patients using chemotherapy services.
  12. Report -

    Commissioned by Healthwatch England to gather feedback, we worked as part of a footprint with other local Healthwatch across North-East London. As a group we focused on the following themes:
    Preventation
    Personalisation
    Primary Care services
  13. Report -

    Healthwatch Redbridge commissioned the Refugee and Migrant Forum Essex & London (RAMFEL) to look into issues around access to healthcare for vulnerable migrants.
  14. Report -

    One of Healthwatch's priorities for 2018-2019 is services for children and young people. This area is also one of the six overarching ambitions for the health and wellbeing strategy 2017-2021.
  15. Report -

    Havering & Redbridge identified that too many people were being admitted to hospital for entirely preventable causes, resulting in an over reliance on institutional (bed based) services as the default option rather than considering individual needs.
  16. Report -

    The 2018-2019 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.
  17. Report -

    The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year.
  18. Report -

    Take a look at what was discussed in our April Board Meeting by downloading the document below.

  19. Report -

    Take a look at what was discussed in our May Board Meeting by downloading the document below.
  20. Report -

    Take a look at what was discussed in our July Board Meeting by downloading the document below.
  21. Report -

    Take a look at what was discussed in our September Board Meeting by downloading the document below.


  22. Report -

    Take a look at what was discussed in our January Board Meeting by downloading the document below.
  23. Report -

    Healthwatch needs people who can talk with users and take note of what is happening in places where problems have been reported, or where examples of interesting or good practice can be made known and publicised.
  24. Report -

    13 Local Healthwatch (LHW) and the British Deaf Association (BDA) in North, Central and East London worked together on a project to improve access for disabled patients across NHS trusts.
  25. Report -

    This report captures findings and recommendations from visits to the
    emergency and outpatient departments.
  26. Report -

    The visits were planned to evaluate access for those with communication impairments to Emergency Departments (EDs) across North, Central and East London.
  27. Report -

    The visits were planned to evaluate access for those with communication impairments to Emergency Departments (EDs) across North, Central and East London.
  28. Report -

    Many people with communication impairments have limited access to information and receive sub-optimal treatment due to the lack of staff awareness of their specific needs.
  29. Report -

    The first year of the project involved engaging with only the deaf community. We conducted 3 E&V visits to London Emergency Departments:
    Queen’s Hospital Romford, University College London, Newham Hospital
  30. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  31. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  32. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  33. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  34. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  35. Report -

    A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
  36. Report -

    Between June and August 2018, we revisited all GP practices to see what changes had been made since the initial visits in 2017.
  37. Report -

    ​​​​​​​Healthwatch Redbridge (HWR) conducted an E&V visit to Whipps Cross phlebotomy department in response to concerns raised by local residents about the temporary closure of the Phlebotomy service at Wanstead Hospital on 11 July 2016.
  38. Report -

    Healthwatch Redbridge (HWR) conducted an Enter & View visit to Whipps Cross Phlebotomy Department in response to the proposal to review Phlebotomy Services to be carried out by Barking and Dagenham, Havering and Redbridge Clinical Commissioning Group
  39. Report -

    Healthwatch Redbridge (HWR) conducted an Enter & View visit to Wanstead Phlebotomy Department in response to the proposal to review Phlebotomy Services to be carried out by Barking and Dagenham, Havering and Redbridge Clinical Commissioning Group
  40. Report -

    For many people with communication impairments going to see the doctor can sometimes have additional problems. Not hearing your name being called, having no access to a BSL Interpreter or relying on a family member to support you, can be frightening
  41. Advice and Information -

    Positive East & RedbridgeCVS in partnership, join hands with Public Health England in its national drive to raise awareness of HIV and tackle late diagnosis!
  42. News -

    The blood testing departments at Queen's and King George Hospitals will be closed next week to protect patients' safety while some biomedical scientists go out on strike in a row over new shift patterns.
  43. Advice and Information -

    ‘Despite the fact that it’s not NHS policy, many GP practices were asking for proof of address’: new film reinforces people’s right to register with a GP.
  44. Report -

    RAMFEL works with a range of vulnerable migrants that have different entitlements to healthcare along with varying needs. The rules are complicated to understand and can be very confusing.
  45. Report -

    Earlier in the year, the General Medical Council (GMC) ran a consultation on changes to their revalidation requirements for patient feedback.
  46. Advice and Information -

    Whipps Cross Hospital is hosting a public meeting to present updates on its redevelopment programme, to answer questions and to hear the views of local people.
  47. News -

    GPs in Barking and Dagenham, Havering and Redbridge have praised the strength of the partnership between local health and social care organisations after financial directions imposed on the boroughs’ NHS commissioners had been lifted.
  48. News -

    "For the past three months we have been examining what Queen’s Hospital in Romford and King George Hospital in Ilford will look like in the future as part of developing a new clinical strategy."
  49. News -

    The Office of the Chief Dental Officer England and NHS England and NHS Improvement has produced a commissioning standard for Urgent Dental Care services in England.
  50. News -

    Barking and Dagenham, Havering and Redbridge (BHR) CCGs has today (8 July 2019) launched an online survey to seek feedback on our proposed written continuing healthcare (CHC) placements policy.