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Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. -
Report -
The Accessible Information Standard (AIS) is a mandatory and statutory requirement that applies to all providers of NHS and publicly-funded adult social care services and came into force on 31 July 2016 .
It is underpinned by the Equalities Act -
Report -
Visits were conducted across 3 hospital departments (Audiology, Eye Clinic, and the Urgent Treatment Centre/Emergency Department), and one ward (Amber A). The aim was to identify how Queen’s Hospital were meeting the (AIS) standard -
Report -
Healthwatch organisations from Redbridge, Havering, Barking and Dagenham were asked by the Outer North East London Joint Health Scrutiny Committee to gather the views of patients using chemotherapy services. -
Report -
Commissioned by Healthwatch England to gather feedback, we worked as part of a footprint with other local Healthwatch across North-East London. As a group we focused on the following themes:
Preventation
Personalisation
Primary Care services -
Report -
Healthwatch Redbridge commissioned the Refugee and Migrant Forum Essex & London (RAMFEL) to look into issues around access to healthcare for vulnerable migrants.
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Report -
Havering & Redbridge identified that too many people were being admitted to hospital for entirely preventable causes, resulting in an over reliance on institutional (bed based) services as the default option rather than considering individual needs. -
Report -
The 2019-2020 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
Report -
The 2018-2019 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
Report -
The Annual Report and financial statements for the year ending 31st March 2018 detail the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
Report -
The 2017-2018 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
Report -
The 2016-2017 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
Report -
The 2015-2016 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
Report -
The 2014-2015 Annual Report details the impact of and showcases the achievements that Healthwatch Redbridge has completed over the past year. -
News -
King George Hospital reassures prospective users of the safety taken to look after them in spite of temporary closure of children's ward and Covid. -
News -
How people access parts of emergency care in London is changing, with ‘111 First’. -
News -
The Department of Health and Social Care has asked the Care Quality Commission to review how Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) decisions were used during the coronavirus pandemic. -
News -
The Whipps Cross Redevelopment Programme is hosting three virtual public meetings in October and November in partnership with the local boroughs to present updates on its redevelopment programme -
News -
Breast cancers picked up by breast screening are usually found at an early stage, when they are easier to treat, may need less treatment and are more likely to be cured. -
News -
A local health and social care charity is concerned that national NHS guidance being used by hospitals may be adding to the COVID-19 pandemic in local social care settings. -
News -
This week King George Hospital opened a frailty unit that has been purposely designed to care for frail and elderly patients, and aims to get them home on the same day. -
News -
In a UK-first, Queen Mary University of London is leading a clinical trial of a new rapid COVID-19 testing system that delivers results in under an hour. -
News -
If you have a minor injury or minor illness, you can get treatment at an urgent treatment centre by calling NHS 111. -
News -
NHS chief executive, Sir Simon Stevens warned that delays in getting treatment due to coronavirus fears pose a long term risk to people’s health. -
News -
Barking Havering and Redbridge University Hospitals are continuing to make changes and adapt measures to keep patients and staff safe as they deal deal with the coronavirus (Covid-19) situation.
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Report -
Healthwatch needs people who can talk with users and take note of what is happening in places where problems have been reported, or where examples of interesting or good practice can be made known and publicised. -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
A number of visits to residential homes and hospitals have been planned as part of our project seeking to collect people’s personal experiences of dignity and respect within health and social care services -
Report -
Below is an Enter and View report of the discharge lounges at Queens and King George Hospital -
Report -
13 Local Healthwatch working together to improve local health and social care. The Health Education North, Central and East London team have trained a number of profoundly deaf/hard of hearing people to become Authorised Enter & view representatives -
Advice and Information -
Enter & View visits are conducted by a small team of trained volunteers/staff, who are prepared as ‘Authorised Representatives’ to conduct visits to health and social care premises. -
News -
The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year. -
News -
Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) has been rated Requires Improvement overall by the Care Quality Commission. -
News -
The Trust is inviting local residents to join in the conversation on future plans for King George and Queen’s hospitals. -
News -
The blood testing departments at Queen's and King George Hospitals will be closed next week to protect patients' safety while some biomedical scientists go out on strike in a row over new shift patterns.
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News -
The pandemic brought NHS organisations and partners across north east London more closely together than ever before in responding to Covid, for the benefit of our patients and residents. -
Report -
RAMFEL works with a range of vulnerable migrants that have different entitlements to healthcare along with varying needs. The rules are complicated to understand and can be very confusing. -
Report -
Earlier in the year, the General Medical Council (GMC) ran a consultation on changes to their revalidation requirements for patient feedback. -
Advice and Information -
Whipps Cross Hospital is hosting a public meeting to present updates on its redevelopment programme, to answer questions and to hear the views of local people.
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News -
In two weeks (on 30 September 2019), Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups’ online survey on our proposed written continuing healthcare (CHC) placements policy closes. -
News -
GPs in Barking and Dagenham, Havering and Redbridge have praised the strength of the partnership between local health and social care organisations after financial directions imposed on the boroughs’ NHS commissioners had been lifted.